To maintain a certain work ethic there should be adequate prerequisites clearly present for the client to understand and accept before commencing any kind of business procedure with the company. Wisdom Tree Ventures encourages open communication to avoid any misjudgements and misguidance. Hence, in the light of this issue, we at Wisdom Tree Ventures have created a guide for all the Terms & Conditions which we approve of and work upon.
This guide includes deadline and copyright issues which could be due to certain circumstances such as unavailability of proper resources, third party support and a holdup in communication and could partially be the client’s responsibility. We ask our clients to timely review all the files and changes made during the ongoing process and also after the project is completed. We allow our clients to suggest alterations up to a period of time depending upon the size of the project. If the client fails to come back with modifications it is assumed that the project is approved and authorized.
All kinds of logos and files used in the process are to be supplied by the client and it is considered that the client is the one owning all the rights to such files and logos. And by handing over the materials for the process, the client is granting permission to the company to use and make changes. Wisdom Tree Ventures will not be accountable for any claims further made upon the copyright issues.
If in case the client decides to terminate the project, he/she is obligated to pay a cancellation fee. The amount of money for cancellation fee can vary depending upon the size and the level of the project. If the cancellation fee is not paid or denied by the client, legal action against the client is to be imposed.
Wisdom Tree Ventures doesn't offer a guarantee for any kind of services or products involving the third party. All support and management towards the third party are considered beyond our scope.
Some of these additional services might be suggested by us during the project but we make sure that the client agrees to the extra charge before moving ahead with the changes. Also, once we get the approval, any further changes may be subject to add-on charges.
Any loss of profit or revenue is also to be excluded from our responsibility. Wisdom Tree Ventures also cannot be blamed for the performance of the third party and their unproductiveness.
After the completion of the full project, the website is made live on the clients portal for showcasing and approval. But if the payment process is not recognized then at any given time this transfer can be postponed or abolished. Hence, all the rights to ownership will be given to the client post payment.
Wisdom Tree Ventures is eligible to use content from the completed project in future as a reference. If this arrangement is not likeable to the client, they are supposed to inform us in advance and a suitable decision respecting both parties can be made.
We begin the project and work with full attention to deliver our very best. The work on a particular project starts soon after the submission of the initially acknowledged deposit.